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NEW! 10-10-10: Communication That Matters is a Course

NEW! 10-10-10: Communication That Matters

Ended May 12, 2018
3.0 credits

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Full course description


First impressions really do count, and the first ten minutes a student is in your course can make or break their experience. Designing your course with the needs of diverse students in mind allows you to hit just the right note for that crucial first "introduction" and build intuitive elements that support each student's success.

You'll discover the power of three important "tens" in your students' interaction in the course--the first 10 minutes, the first 10 hours, and the first 10 days. You'll leave with strategies to authentically welcome students, design impactful home pages and syllabi, and create compelling activities that help your students form a meaningful learning community. 


By the end of this course, participants will be able to:

  • write a succinct and informative welcome letter;
  • design a welcoming home page in Canvas;
  • develop a supportive orientation unit with policies, student services, and meaningful student-to-student interaction;
  • design an online syllabus;
  • develop a communication plan for your course.


This course is an option of the Online Course Design Certificate, and fulfills Section B: Interaction. Participants who successfully complete this course will earn their Section B badge.

Duration: 4 weeks

Time Commitment: approximately 10 hours per week, for a total of 40 hours

Level of Difficulty: Intermediate

Optional Continuing Education Credit

Participants in this course can seek optional professional development/continuing education credits by dual-enrolling in LCM 1014 at Fresno Pacific University. A separate fee due to FPU will apply.